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The In-House Crisis Management System protects employees and their families from major disasters

The “essence of crisis management” is to prepare for the worst-case scenario without giving up.

It has long been said that the scariest things are 1. earthquakes, 2. thunder, 3. fires, and 4. fathers. However, fathers have lost their authority, flame resistance has progressed, and thunder has come to be announced as a “lightning probability” due to advances in weather radar.
Nevertheless, it is impossible to predict when and where earthquakes and subsequent tsunamis occur in modern science. Until now, NHK has produced 12 MEGA QUAKE series, and warned the people about the Nankai Trough Mega Earthquake, the Tokyo Metropolitan Earthquake, and the eruption of Mt. Fuji. However, this is only a warning, and the way to protect life is limited such as fastening furniture. We think it is unfortunate that there has been no introduction of private companies that consider “How can we save people's lives before the ‘X-day’ of the disaster?”, which is the  main pillar of disaster countermeasures, apart from the latest research information of seismologists and volcanologists. We have devised the In-House Crisis Management System that can save people’s lives. We identified three companies that owned the smartphone application system needed for this system. By incorporating the one-of-a-kind technology and skills of SMEs into this system, we made it possible to save your own life and the lives of your family with “Earthquake prediction - information earlier than the Japan Meteorological Agency - direction to escape from the tsunami and surrounding map” etc. By providing this information to managers in the potential disaster areas, the system can be used to help employees and their families, as well as group companies and business partners. There are no competitors in this business. According to the Ministry of Economy, Trade and Industry's “ICT Service Case Studies Contributing to Disaster Prevention and Mitigation”, listed companies and major system companies are given, but the current situation is that there are almost no business alliances between listed companies and major companies that transcend industry and field. If we were to compare it to the human body, our company would create the brain and skeleton of the system, and the three companies would act as the muscles. Rather than the individual application systems owned by each company, it is possible to make up for the shortcomings of the system by making use of the characteristics of each. This completes the In-House Crisis Management System of the  “Disaster Countermeasures Support System” at seven SMEs. This makes a “win-win” relationship with each company.

The best way to do this is to grasp the precursors of the earthquake and evacuate before the earthquake

The government’s Earthquake Investigation Committee, in the event that the main shock of the “Nankai Trough Megaquake” could occur, is supposed to issue “Nankai Trough earthquake emergency information (under investigation)” to the public, but it is doubtful whether it is possible to save people’s lives with this announcement. In the case of the Nankai Trough Megaquake, compared to the 2011 Tohoku Earthquake, the distance from the epicenter to the land is much closer. Considering that in some places a massive tsunami will hit us and our families after a seismic intensity 7 earthquake, it will be difficult to escape once the disaster strikes. First of all, the management will stop the business after grasping the signs of an imminent earthquake and judging that the danger has increased, and for example, employees and their families can be evacuated to the Sea of Japan side where a large tsunami will not reach. Only management can make decisions to stop the project and evacuate. This is the “best measure” we propose.

Hearing the earthquake early warning first and preparing for a large tsunami is the “middle way”

The following measures will be taken in the event of a disaster. Consequently, “protecting lives” is a judgment for employees and their families themselves, and this system provides “support to save lives” in the event of a disaster. This company is the only one in the private sector that can directly receive information from the Japan Meteorological Agency, and considers that the difference in information speed of one minute and one second “separates life and death”. The following company uses GPS to display a map of the surrounding area, hills and skyscrapers from where you are when a disaster strikes, so you can see the direction of the incoming tsunami. It has a function that indicates the route to an evacuation center established by the local government after securing the life.

“Evacuee information management system” at evacuation shelters established by local governments in the event of a disaster

Management of “disaster victims and evacuees” at evacuation centers established by local governments

Natural disasters occur frequently in various parts of the Japanese archipelago, and we have doubts about there being no “safety network system” that can protect the lives of the people. We explained this to the representatives of the electoral districts, obtained their understanding, and petitioned the government and ruling party executives to build a system that covers the whole of Japan. The operation and management of designated evacuation centers and welfare evacuation centers established by disaster-stricken local governments has been manualized according to the “Evacuation Center Management Guidelines” created by the Cabinet Office Disaster Prevention Section in April 2016. However, the operation and management of evacuation centers are diverse. Starting with the management of the residents, the staff are busy with dealing with injuries, managing the physical condition of the elderly and infants, distributing food and drinks, and reporting the situation to the disaster response headquarters. However, despite being in the digital era, most of this work is reported manually by facsimile or handwriting, which imposes a further burden on the staff. The Digital Agency is now leading the way in the development of a full-scale digitization of the Evacuation Center Guidelines. During the Q&A session between Committee member Maki Misaki and the government at the House of Representatives Special Committee on Disasters held on June 1, 2023, The “Next Comprehensive Disaster Prevention System”, which will be in operation in 2024, completed demonstration experiments (Kobe City, Fukuoka City, Niigata City) at the end of March this year. When the staff heard about the effects of the introduction, they said it was “80% easier than before.”

“Evacuee information management system” from demonstration test stage to full-scale operation

We proposed to the government and the ruling party that the Cabinet Office establish and manage the framework of a “safety network” and that the system could be used by the affected prefectures and their affiliated municipalities. As a result, the “Next Comprehensive Disaster Prevention System” is scheduled to be used this time, is the result. Initially, we were thinking of introducing the same system to 47 prefectures, but this would be a waste of tax money. The construction of a nationwide disaster response network by the government (Cabinet Office) has many advantages, such as the centralization of information on disaster sites and evacuation centers, and the speeding up of disaster relief and assistance. “Disasters won't wait,” as they may happen tomorrow. We would like to prepare for the “X day” of a disaster by completing the demonstration experiment and full-scale operation.

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