Corporate
Profile

Our motto is the optimization of products and services that are in demand. Always keeping our origin in mind, we aim at offering speedy responses to each order with courtesy and understanding the customers’ perspectives.

To provide optimized results as required, it is important to understand what is “optimal” for each customer. As correct communication is necessary and the optimization of assessment and verification is required, we consider it essential to improve communication to appropriately understand requests and not to waste customers’ time and costs, in addition to providing them with appropriate products.

 　Today, “labor shortage” is highlighted as a social issue, and our business is also affected by this problem. For example, when the shipment of an ordered product has to be outsourced and the product has to be sent to a distant location, there are increasingly more cases where customers’ requirements do not fall in the scope of our services. Even if the product itself can satisfy the requirement, the average evaluation would be lower if other requirements are not met. If better services were to be pursued, we believe it is necessary to make our own efforts to develop measures for improvement rather than dismissing it as a social problem beyond our control.

 　What does it take to differentiate ourselves in the eyes of customers? We value opinions and requests from our customers the most; therefore, please do not hesitate to let us know if you recognize anything that we should be aware of. Also, as we look for trade partners that may provide us useful information about sales channels, please let us know if there are effective products, technologies, and services.