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Latest update： 02/01/2021 00:10:13

CC Architect, Inc.

Establishing systems for telephones for business purposes as well as call centers

We specialize in telephone integration technology such as telephone system construction for business purposes, contact center operation systems, and CTI. We provide services based on positive thoughts while working on new technologies through system construction business.

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Please contact us for all matters related to telephones.

Telephone system for business use (3CX)

3CX Phone System evolves communications at offices. More than 30,000 companies around the world are using this system. Its innovative and cutting-edge technology is highly regarded. 
Extra costs are no longer required every time you change the settings. You can manage IP phones from within the management console. With just a few clicks of the mouse, you can reflect the setting information in all telephones. 

You can easily adopt a client for smartphones and PCs via e-mails.

VOPTECH

We are the only distributor of VOPTECH in Japan. We encountered VOPTECH when we were looking for low-cost and high-quality IP phones. We provide total solutions including provisioning, PBX and telephone lines. Please consult with us if you are considering purchasing an IP phone. We have performed an evaluation to rule out problems in their connection with 3CX or Asterisk. We do not sell them online at present, so please contact us if you have any inquiries related to our products.

Establishing systems for call centers (Genesys)

A “call center” plays a major role as a “contact” that connects the company with its consumers. However, various systems are used for a call center so it takes a lot of time and effort to adopt them. Since some solutions have the same functions, appropriately selecting their functions is an important task. 

We have a large amount of experience in various types of development and support operations with respect to packages of call center systems adopted by our customers. Projects currently in progress include those for customers in the manufacturing and service industries. We have acquired high expertise in infrastructure construction through various projects and provide our technology to the customers.

This company is recommended by the following support organizations.

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DECENT WORK AND ECONOMIC GROWTH

INDUSTRY, INNOVATION AND INFRASTRUCTURE