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Latest update: 30/11/2016 17:17:26

KYOSAI TECHNOS Co., Ltd.

We maintain and service electronic equipment for which the manufacturer discontinues support.

We are currently expanding our maintenance and servicing across different manufacturers and in a wider range of areas for all kinds of equipment in the industries including telecommunications,  measurement , medical devices, and environmental products.  Our part judging device enables us to quickly determine the state of parts and detect faulty areas. We have also established offices in China  to expand into overseas markets.

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[Company strength]
We are working on branding and expanding our service named “KLES” (Kyosai Life Extension Service). This service provides repair and servicing  as well as redesigning of products for which the manufacturers' support has discontinued.  Specifically , we have a record of repairing more than 5,000 units in generic measuring instruments.   We are extending the scope of this service to the repair of medical inspection equipment,  as well as to the repair and redesigning of various control units at manufacturing facilities of power companies and steel plants.  We now cover all kinds of electronic measuring instruments and control units. 

[Business description]
Electronic equipment is customized by combining products from different manufacturers in fields including medical,  measurement , IT and telecommunications,  and environmental energy.   We offer services including repair, remote management,  trouble shooting, technical support, on-site and off-site repair,  and support for related networks, regardless of manufacturers of the equipment.  This improves the efficiency in servicing and maintenance operations.  We are striving to become a total service company who can handle all kinds and models of equipment in a multi-vendor environment  and regardless of the country of the manufacturers.

[Industry]
Design,  evaluation , production,  and servicing of measuring instruments,  medical equipment,  and telecommunications machinery

[Strength of products/technologies]
We have developed “Attacker I”, a part-judging device which detects broken or faulty parts, and its successor model called “Signar I.”  These products are highly regarded as a tool because they enable anyone to easily determine which mounted parts on a circuit board are faulty or broken.  In our KLES service program detailed above,  we conduct servicing and redesign without circuit diagrams or other technical information , and these tools enable us to carry out operations other companies cannot.

[Representative's message]
We have created globally recognized products with telecommunications and measurement as keywords since our foundation in 1946.  We have also developed processes, through our proprietary system "Quality Gate", which provides quality and market-compatible service.  We are now striving to achieve our three aims in the fields of medical and environmental energy: (1) provision of our Total Multi-Vendor Service, a one-stop service for domestic and foreign products alike, (2) provision of our Customer Direct Service, in which we provide customers with direct access to our technologies, and (3) creation of original products along with our "In-House Product Creation" for even more innovative and creative products and services.

[Company structure for market development/overseas expansion]
We have been deepening our connections with trading companies and dealers for promotion and sales.  In order to respond to requests from companies  that have advanced into overseas markets, we have set up offices in Wuxi and Shenzhen areas in China.  We have also developed our website in English, and are proactively taking part in exhibitions overseas.  These are part of our efforts to get more publicity for what we do.

[Market share/Ranking]
We are the only third-party medical instrument service company in Japan that has obtained Pharmaceutical Affairs Law business qualifications (permissions) at all branches.  In our KLES program, we have taken on products that other companies could not handle.  We regard ourselves as the leading company in the industry worldwide.

[Awards and media coverage]
[Awards] Association of Service Industry Production: “High Service Nihon 300-sen” / Tokyo Society of Credit Cooperatives: “Excellent Company Award” / Tokyo Chamber of Commerce and Industry: 5th “Courageous Management Grand Award”
[Media] Featured in: 12.2007 Tokyo Metropolitan Television (Tokyo MXTV) “The Leader” / 06.2011 NHK General TV “50 Voices: Chiisana Number One Kigyo Voice / Nihon Keizai Shimbun / Nikkei Sangyo Shimbun / Nikkan Kogyo Shimbun

[Authorization/Certification]
ISO 9001/13485
New Partnerships certified
Medical equipment manufacturing and sales industry,  general manufacturing and servicing industry,  veterinary equipment sales and servicing industry

[Other sites]
 Koriyama Offices, Osaka Offices, Sapporo Offices, Nagoya Offices, Fukuoka Offices, Sendai SS, Saitama SS, Takamatsu SS, Hiroshima SS

[Transaction form]
 Consignment of: service works , product and system design,  product manufacturing , repair orders , preventive maintenance orders, etc.

[Transaction terms]
Subject to our terms and conditions

[Main Clients / Business History (domestic)]
GE Healthcare Japan (consigned medical service) , Yokogawa Electric [including associated companies]  (network design and consultation  circuit board redesign  24-hour remote observation  etc.) , Hitachi Metals (consigned 24-hour network supervision), Johnson Controls (consigned manufacturing) , ABB (consigned service work) , Horiba Ltd. [including associated companies] (consigned service work) , Anritsu [including associated companies] (consigned service),  Agilent Technologies (consigned service) , Rion (product redesign  consigned manufacturing  consigned service work)

[Main Clients / Business History (overseas)]
In China, we have no direct dealings with local businesses  but are involved in transactions with Japanese and American companies which have expanded into the country.  We also have experience in working with major non-Japanese firms  as separately shown.

[Exhibition History/Information]
Measurement and Control Show 2006–2013,  2014 (Planned) / Internepcon Japan 2011–2014,  2015 (Planned)

This company is recommended by the following support organizations.

一般社団法人首都圏産業活性化協会
Kanto Head Office, SMRJ
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